osTicket – Billable Time Query

Since I've already been asked once, and I'm sure to lose it myself, here's the query I run in phpMyAdmin on my osticket database to dump a query out that I simply dump into MS Access.  Mod to suit your needs: SELECT  `ticketID`,  `email`,...

osTicket – Merge Tickets and Time Tracking

Many have been asking for these two features…. I've created a few updates…problem being is I'm deviating from the code now until it catches up.  You take on my changes….you're on your own so to speak…or at least support from...

Disable Windows Desktop Search

If you find the Windows Desktop Search a little annoying, but don't mind the search function in Outlook (since you get it anyhow), add these tweaks to your registry. In RegEdit, go to HKEY_CURRENT_USERSoftwareMicrosoftWindows Desktop SearchDS and set...