by Dave Bour | May 30, 2008 | osTicket
If you're looking for a great open source Trouble Ticket system, you can't do better than to check out osTicket at http://www.osticket.com. That said, a couple little mods to help it along… 1. Modified date column2. Assigned to showing 3....
by Dave Bour | May 4, 2008 | Latest
Ever have one of those days…. In the computer support industry, they're all too common. In looking for some configuration info tonight, I came across this file…The Internet Help Desk…a live comedy show….too real…too...
by Dave Bour | Apr 15, 2008 | Asterisk
A couple weeks ago, I put forward a method to see your LesNet account balance at your Aastra phone. I also posted to the Taug.ca mail list for suggestions on web scraping from secure sites. Well, it turns out the Virgin doesn’t consider security a high...
by Dave Bour | Apr 9, 2008 | Asterisk
Desi strips are great. Let you see what's labelled where but do you ever find you've changed it from the original desiginations…and within a month or so, you've white-outed over and written in new labels…and written in is also the...
by Dave Bour | Apr 4, 2008 | Asterisk
Ever wonder how much is left on your prepaid account. Worried you're getting low.Les.Net has provided a web query to allow you to check. Now, the next part is getting it to your phone…We've solved it…at least for the Aastra...
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