osTicket Merge and Time Tracking

Quite some time back, I wrote a mod to osTicket on the 1.6 release to add merge functionality and time tracking.  You can see the post here.  There were a few tweaks to bring it forward to the 1.9 platform which has now been release at 1.9.7, the latest vintage as of...

Mac and iPhone/iPads no longer safe

Wirelurker is in the wild so to speak.  Mac malware is now real and with an infected system, any ipad/iphone that connects will get infected to. More at The Register: Wirelurker Makes Mockery Of Mac Malwareless Myth/  

Time Machine Fix

The error you may see is “Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.” This can be fixed by following the below. From your Mac, connect to the network share that houses the sparsebundle....

Lexmark Printer Issues – Fuser errors

If you’re just bought a new Lexmark Laser and are getting firmware or fuser errors, it may not be DOA.  Try powering from a different outlet in your office or home that’s on a separate breaker first before you return it or call for service. Had two issues,...

Convert Windows Vista or Win7 Contacts to OSX

If you’ve recently purchased a Mac, the process of converting windows files to the OSX address book is a poor process, particuarly if the Windows machine is no longer running. Don’t sweat it.  If you can get the files, located in various folders to the...